Meet Our Team
A boutique team delivering personal, trustworthy, and transparent insurance guidance
Erika Tortorici
Owner & Principal
With over 15 years of industry experience, Erika is a top-performing sales leader who consistently ranked in the top 1% at a Fortune 100 company and earned multiple national awards, including the prestigious President’s Award. Erika launched Optimum to change the way people experience insurance: less jargon, more trust. As a female founder in a traditionally male-dominated industry, she brings a fresh, modern perspective to the table, one that prioritizes communication, clarity, and confidence above all. Erika built Optimum to be boutique by design: small, local, and deeply personal. That model allows her team to offer something most agencies can’t—relationship-driven service backed by access to top-rated national carriers. As both a mom and an entrepreneur, Erika is especially passionate about supporting other women business owners who are juggling big goals with busy lives. Her mission is to make insurance one less thing to worry about, so clients can feel fully protected and move forward with confidence.
“Insurance shouldn’t feel transactional. It should feel like someone truly has your back.”
Franc Kalanderi
Director of Sales
Franc brings a client-focused approach and a strong work ethic to every interaction. Born in Albania and fluent in Albanian, he values communication, connection, and delivering exceptional service. He has a particular expertise in supporting clients with complex needs, including real estate portfolios and business coverage.
“Trust is earned through connection and strengthened through protection.”
Vanity Lopez
Agency Manager
With over a decade of experience, Vanity leads Optimum’s team with a focus on clarity, trust, and client education. She’s known for turning “Wait, what does this policy actually cover?” into “Oh, that’s what I’m paying for!” moments, making insurance easier to understand and act on. Vanity brings energy, efficiency, and a people-first mindset to every client interaction.
“The right coverage matters more than closing a deal.”
George Paone
Executive Insurance Advisor
George combines a strong sales background with a client-first mindset, focusing on education and long-term relationships. He entered the industry to build connections and stayed to clear up the confusion that too often surrounds insurance. From home and auto to complex commercial needs, George delivers straightforward guidance tailored to each client’s situation.
“Understanding your coverage shouldn’t be a waiting game, it should be delivered as fast as you can Google it.”
Marin Kalanderi
Executive Insurance Advisor
Marin brings discipline, drive, and a deep sense of purpose to his work—values shaped by his upbringing and years of experience in the industry. He’s committed to helping clients feel secure, understood, and properly protected from day one.Specializing in commercial insurance, Marin thrives on solving complex coverage challenges and finding solutions others overlook.
“Great insurance isn’t just about policies, it’s about protection that actually works for you.”
George Baker
Executive Insurance Advisor
George brings a strong foundation in sales, client service, and insurance education, helping individuals and families feel confident in their coverage decisions. He has a sharp eye for identifying gaps in protection and simplifying complex policies into clear, actionable guidance. His strength lies in making the process approachable and tailored, whether you’re navigating home, auto, or bundled coverage.
“Understanding your policy matters just as much as having one.”
Katie Boltas
Account Services Specialist
Katie brings a client-first mindset and strong organizational expertise to every interaction, ensuring clients feel supported and informed at every step. Her background as both a consumer and service specialist gives her unique insight into what clients need most: clarity, communication, and follow-through. Whether managing policy updates or resolving service issues, Katie approaches every task with care, speed, and attention to detail.
“Efficient account support is essential to delivering consistent, reliable client service.”
Cindy Moore
Executive Insurance Advisor
With over 22 years in the insurance industry, Cindy helps individuals, families, and small business owners protect what matters most. She specializes in building clear, personalized coverage plans and guiding clients through every step with care and clarity. Her approach is rooted in trust, communication, and real guidance, not just policy options.
“Personalized service isn’t a bonus, it’s the foundation of effective coverage.”
Rhoderick Peregrina
Customer Service Representative
Rhoderick brings fresh energy and a client-first mindset to his role, providing dependable service and support across personal and commercial policies. He plays a key role in Optimum’s service team, helping ensure clients feel informed and cared for at every step.
“Exceptional service starts with responsiveness, clarity, and a willingness to learn.”